The shipping time varies, depending on your exact location and the product(s) in your cart.
- US: 10-15 business days. For products shipped from our US warehouse, it would take 2-5 business days
- AU and Canada: 15-20 business days
- European countries: 15-20 business days
- Rest of the word: 20-25 business days
However, recent lockdowns due to a new wave of COVID-19 have caused unexpected delays (by 3-7 more days).
Please note that it usually takes 2-4 business days for processing (and 6-8 business days for customized and garment products). Our system will automatically send you status updates on your packages throughout the delivery process.
Please read our latest article regarding the current shipping time in this Coronavirus (Covid-19) outbreak here.
If you have your order number or tracking number, you can track the location of your package here.
Don't know your order number or tracking number? Check here.